Shipping Policy
All orders are packed and shipped from our facility in Stockholm, New Jersey.
Processing Time
Orders placed before 2:00 PM Eastern Time on a business day are dispatched the same day. Orders placed after 2:00 PM or on weekends and holidays are dispatched the next business day.
Delivery Times
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $6.99 |
| Free Shipping | 3–7 business days | Free on orders over $120 |
Where We Ship
We ship to all 50 US states. We do not currently ship internationally. APO/FPO addresses are accepted and ship via USPS Priority Mail.
Tracking
A tracking number is emailed to you when your order ships. If you have not received a tracking email within 2 business days of placing your order, please contact us at support@nexxusgoods.store.
Damaged or Lost Shipments
If your package arrives damaged, please take a photograph of the packaging and the item and contact us within 48 hours of delivery. We will send a replacement or issue a full refund at no additional cost. If your tracking shows delivered but you have not received the package, please contact us and we will work with the carrier to resolve it.