Payment & Security
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Google Pay
- Cash App Pay
One-Time Billing
All purchases on nexxusgoods.store are processed as one-time, non-recurring charges. We do not offer subscriptions, recurring billing, or automatic renewals. Every charge on your statement from Nexxus Goods Co. corresponds to a single order you placed. Your card is charged once at the time of purchase and never again unless you place another order.
Card Statement Descriptor
Charges from Nexxus Goods Co. will appear on your card statement as:
SQ *NEXXUS GOODS CO.
If you see a charge you do not recognise, please check your email for an order confirmation before contacting your bank. If you still cannot identify the charge, contact us at support@nexxusgoods.store — we can look up the transaction for you. Resolving it directly with us is faster and avoids the chargeback process.
Security Measures
Your security is our priority. We implement the following measures to protect your information:
- SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
- PCI-DSS Compliance: Our payment processing is handled by a Level 1 PCI-DSS compliant processor. Your card number, expiration date, and CVV are transmitted directly to the processor and are never stored on our servers.
- AVS Verification: We verify the billing address you provide against the address on file with your card issuer to help prevent unauthorized use.
- CVV Verification: We require the security code on the back of your card for every transaction.
- 3D Secure (3DS): When your card issuer supports it, we use 3D Secure authentication for an additional layer of verification on your transactions.
Disputes and Chargebacks
If you have a concern about a charge, please contact us first at support@nexxusgoods.store. We can process refunds, provide transaction details, and resolve most issues within one business day. Filing a chargeback with your bank before contacting us adds weeks to the resolution process and may result in fees that we cannot reverse.